Office of the Chief Financial Officer Customer Service Center

The Office of the Chief Financial Officer (OCFO) Customer Service Center provides assistance on the financial aspects of OJP awards. Customer Service representatives are available Monday through Friday, from 8:30 a.m. to 6:00 p.m. eastern time. You may contact us by email or phone.

Due to the evolving situation concerning COVID-19, the Customer Service Center will be teleworking. You may email us at: ASK.OCFO@USDOJ.GOV.

Email
Contact the Customer Service Center for assistance via email at ASK.OCFO@USDOJ.GOV.

Phone
Contact the Customer Service Center at 1-800-458-0786.

Press 1: Due to the evolving situation concerning COVID-19 the Customer Service Center will be teleworking. Your call is important to us. Press 1, when prompted, and leave a detailed voice message, and your call will be returned in the order received. You may also send an email to: ASK.OCFO@USDOJ.GOV

For assistance with Office on Violence Against Women (OVW) grants, contact OVW at
1–866–655–4482.

For assistance with Community Oriented Policing Services (COPS) grants, contact COPS at 1–800–421–6770.

Questions/Complaints/Suggestions

Questions, complaints, and suggestions concerning the operation of the Customer Service Center may be directed to Tamara.Ross@usdoj.gov.

Date Created: January 7, 2020