Better Business Bureau (BBB)
Consumer Tactics Manual - How To Get Action on Your Complaints
NCJ Number
73830
Date Published
1980
Consumer Complaints - The Right Way
NCJ Number
69770
Date Published
1980
Auto Repair - The Costly Ride
NCJ Number
69846
Date Published
1979
EFFECTIVENESS OF ARBITRATION FOR THE RESOLUTION OF CONSUMER DISPUTES
NCJ Number
65388
Journal
New York University Review of Law and Social Change
Date Published
1977
PURPLE PAGES
NCJ Number
62648
Date Published
1979
TEXAN'S GUIDE TO CONSUMER PROTECTION
NCJ Number
61624
Date Published
1979
TEN TIPS FOR SENIOR CITIZENS - HOW NOT TO BE TAKEN
NCJ Number
55860
Journal
ILLINOIS POLICE OFFICE
Date Published
1978
REDRESS OF CONSUMER GRIEVANCES (FROM CONSUMER COMPLAINTS - PUBLIC POLICY ALTERNATIVES, 1975, BY SAL DIVITA AND FRANK MCLAUGHLIN - SEE NCJ-57896)
NCJ Number
57898
Date Published
1975
ARBITRATION OF CONSUMER COMPLAINTS - A CASEBOOK
NCJ Number
49536
Date Published
1975
VICTIMS OF UNFAIR BUSINESS PRACTICES GET LIMITED HELP FROM THE FEDERAL TRADE COMMISSION
NCJ Number
51372
Date Published
1978
POLITICAL ECONOMY OF LOCAL CONSUMER PROTECTION - AN EMPIRICAL STUDY OF TWO MODELS FOR CONSUMER REDRESS ARD PRETRIAL COURT PROGRAM IN PHILADELPHIA.
NCJ Number
51238
Date Published
1976
NONTRADITIONAL REMEDIES FOR THE SETTLEMENT OF CONSUMER DISPUTES
NCJ Number
48233
Journal
Temple Law Quarterly
Date Published
1976
BACKGROUND RESEARCH REPORT FOR THE ABA (AMERICAN BAR ASSOCIATION) SPECIAL COMMITTEE ON RESOLUTION OF MINOR DISPUTES
NCJ Number
46719
Date Published
1976
CONSUMER REPONSE TO UNSATISFACTORY PURCHASES - A SURVEY OF PERCEIVING DEFECTS, VOICING COMPLAINTS, AND OBTAINING REDRESS
NCJ Number
44030
Journal
Law and Society Review
Date Published
1977
INNOCENT CONSUMER VS THE EXPLOITERS
NCJ Number
40087
Date Published
1967
CONSUMER'S GUIDE TO FIGHTING BACK
NCJ Number
40425
Date Published
1976
CONSUMERS' USE AND AWARENESS OF CONSUMER PROTECTION AGENCIES
NCJ Number
39402
Journal
Journal of Consumer Affairs
Date Published
1975