NCJ Number
90306
Journal
Work and People Volume: 6 Issue: 1 Dated: (1980) Pages: 15-21
Date Published
1980
Length
7 pages
Annotation
This article demonstrates the importance of matching appropriate interventions with the needs and personality of an organization and its constituents. Many police organizations have successfully introduced programs employing interventions designed to meet their specific requirements.
Abstract
Such interventions include team building, intergroup conflict resolution, and goal setting. Teams can be temporary or permanent. Team building techniques are designed to increase communication, cooperation, and group cohesiveness. One successful team building technique is the Role Analysis Technique, designed to clarify team members' role expectations and obligations. The most common technique to reduce intergroup conflict was developed by Blake, Shepard, and Mouton and consists of the following steps: secure a commitment from both conflicting groups to improve relations, have each group separately list their attitudes about the other group and their perceptions of what the other group will say about them, bring both groups together for discussion several times until they can establish priorities, and decide what actions to take. The article also discusses how to set individual and team goals, and how to establish sanctions. Thirteen references are cited.