NCJ Number
153479
Journal
American Journal of Police Volume: 13 Issue: 2 Dated: (1994) Pages: 77-101
Date Published
1994
Length
25 pages
Annotation
A 23-item instrument was used to measure job satisfaction among 552 police officers in a southern police agency that has a traditional, quasi-military structure and serves an ethnically and racially diverse population of more than 300,000.
Abstract
Results indicated more dissatisfaction than satisfaction with the agency. Sixteen of the 23 scores were below the midpoint of 3.0. Of these, pay was the factor for which dissatisfaction was greatest, while the factor closest to the midpoint was supervisory support. Black officers reported greater levels of satisfaction than white officers, although their overall satisfaction was still less than 3.0. The three Hispanics reported the most satisfaction. Overall, the more satisfied officers were those between ages 20 and 25. Rank had a mixed effect on job satisfaction. Findings suggested that this department should consider an organizational self-evaluation that would focus on how to improve officer job satisfaction. Tables, appended list of factors studied, and 49 references