U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

Guidelines for Victim-Sensitive Victim-Offender Mediation: Restorative Justice Through Dialogue

NCJ Number
Date Published
April 2000
67 pages
This report examines victim-offender mediation, a major program intervention that fully embraces the concepts of restorative justice.
The process of allowing interested crime victims to meet offenders in the presence of trained mediators now occurs in nearly 300 communities in the United States and more than 700 communities in Europe. The report presents specific criteria and recommendations to enhance the overall quality of victim-offender mediation programs and promote more victim-sensitive practices in the field. The material contained in the report is based on a nationwide assessment of the most current practices in the field. The material focuses on the practice of victim-offender mediation and dialogue regarding property crimes and minor assaults, the kinds of offenses typically addressed through mediation. Along with identifying specific recommendations for program development, the report presents guidelines for victim-sensitive victim-offender mediation. These guidelines concern victim safety, case screening, victim and offender choices, mediator obligations and responsibilities, victim and offender support, the use of victim-sensitive language, and mediator training in victim sensitivity. Additional information is appended on humanistic mediation, mediation programs, and promising mediation practices. 33 references and 2 tables