U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

Experimenting With the Problem-Oriented Approach to Improving Police Service - A Report and Some Reflections on Two Case Studies, Volume 4

NCJ Number
91295
Author(s)
H Goldstein; C E Susmilch
Date Published
1982
Length
179 pages
Annotation
An experiment with developing a problem-oriented approach to improving police service produced a collaboration with the police department in Madison, Wis., in the conduct of two case studies of two problems; drinking drivers and repeat sexual offenders.
Abstract
The project aimed to focus primary attention on the behavioral problems the police must handle by developing a capacity within the police to examine the specific behavioral problems with which they must deal. The most experimental aspects of the study process were designing an appropriate form of inquiry; using various data sources; adopting a broad, fresh perspective in researching each problem; and internalizing the process within the police agency. The studies gave the police information which was not previously available and which provided a solid basis for evaluating current police responses and for developing alternative recommendations. The extensive data collection effort resulted in accuracy in defining each problem. It also produced many side benefits in the police agency. Detailed descriptions of the methodologies used in each of the studies are included. For related volumes presenting the case studies and discussing the problem-oriented approach, see NCJ 91292-4.