NCJ Number
102592
Date Published
1982
Length
34 pages
Annotation
This study develops a rational basis by which to select performance measure sets with properties comparable to a prevailing measure set.
Abstract
The study first presents the model that defines the relationship between characteristics and activities used in the analysis. The model exploits the activity-specific nature of performance measures in developing a matrix form that provides a structural basis for studying the coverage of system characteristics by measures. The study then discusses how an evaluator selects performance measures from a larger measure set, with the problem being to select measures that are both economical and consistent with organizational preferences implied in prevailing measurement policy. To illustrate the procedure described, the study portrays the design of an information system to be used by CETA (Comprehensive Employment Training Act) administrators. The evaluation uses the model developed to measure how well the CETA program serves its constituents (participants, private-sector employees, and prime sponsors). Future research should apply the methodology developed to reduce the effort required in determining the set of feasible measure combinations. More research is also required to determine the validity of the assumptions upon which the model's application is based, particularly the assumption about the price stability of measures over time. 4 figures, 2 tables, mathematical equations, and 28 references.