NCJ Number
184123
Date Published
1998
Length
87 pages
Annotation
This volume aims to provide police officers and citizens with basic guidelines for developing partnerships between the police and the community by implementing community policing programs designed to encourage citizen participation.
Abstract
The author supervises the community policing unit of the Nutley, N.J., Police Department and has worked for the Department for 22 years. The test uses examples from the Nutley Police Department. The first chapter emphasizes the importance of police leadership and notes that the most difficult leadership problems that law enforcement supervisors experience emanate from within the police agency itself. It explains that the first step toward being an effective agency leader is to learn to use a leadership skill called Managing by Wandering Around. Additional sections focus on the importance of embracing change and explain that the two basic management failures common in most police agencies are the failure to raise qualifications and standards and the belief that micro-management is a tool that can accomplish the agency’s goals. Further sections discuss total quality management, implementing community policing, reorganizing patrol operations, quality-of-life policing, police and juveniles, and a citizen survey conducted by the Nutley Police Department. Further chapters focus on cultural diversity, police-community partnerships, intelligence gathering, victim-oriented policing, volunteers, community conflicts, and the use of the Internet. Index and discussion questions for each chapter