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Transcription Outsourcing: A Rapidly Emerging Trend in Law Enforcement

NCJ Number
223195
Journal
THE POLICE CHIEF Volume: 75 Issue: 6 Dated: June 2008 Pages: 76,78,80
Author(s)
Terry Lesney; Michael Rose; Michael Aspland
Date Published
June 2008
Length
4 pages
Annotation
Utilizing three law enforcement agencies as examples, this article discusses the increasing trend in law enforcement in transcription outsourcing and their ability to maintain the integrity of the transcription process.
Abstract
Outsourced transcription allows for improved accuracy of completed transcripts. Turnaround times are faster. The use of secure Web sites and protocols ensures that the information passed between user and vendor is automatically encrypted. Security and confidentiality are guaranteed. The integrity of an unbroken chain of evidence is ensured. Transcription is one of those tasks that must be completed in a timely manner to further the work of law enforcement agencies, meet the needs of prosecutors and defense counsel, and satisfy the courts and those who judge innocence and guilt. Transcription is not an option, it is a necessity. This article features three law enforcement agencies that are using Internet technology to outsource their transcription needs: the Las Vegas, NV Metropolitan Police Department (LVMPD); the North Las Vegas, NV Police Department; and the Monterey, CA Police Department.