NCJ Number
97541
Date Published
1985
Length
170 pages
Annotation
This text discusses the processes and theories of organization and administration of public bureaucracies in general and police agencies in particular, with attention to police communications, leadership, personnel, budgeting, planning, information management, and community relations.
Abstract
The nature of bureaucracy and administration is defined, and elements of police organization -- including goals and objectives, unity of command, and delegation of authority -- are identified. The purpose of administration theories is explored, and various theories are examined, including Max Weber's theory of bureaucratic organization, Frederick Taylor's theory of scientific management, and Elton Mayo's human relations theory. Human relations in administration are analyzed, and the general lack of a human relations approach in police administration is highlighted. The discussion of police communications emphasizes the role of police communications, systems and processes of communication, and barriers to effective communication. Police leadership is defined, with attention to styles and functions of leadership and the need for effective leadership. The section on personnel management considers such areas as promotions, training, compensation, and discipline. In addition, budgeting and fiscal management are discussed, as are planning, decisionmaking, and information management. Finally, police community relations are explored in terms of communication between the police and the public and between police and the media. Included are 79 references and 15 figures.