NCJ Number
129496
Date Published
1988
Length
126 pages
Annotation
Principles and practices of communication relevant to police supervision are presented with particular focus on development of interpersonal skills.
Abstract
Details of the various activities of the police supervisor are described to illustrate the frequent face-to-face involvement with subordinates and other supervisors. Examples of some activities include providing recognition to subordinates, suggesting different techniques to subordinates, monitoring behavior, assigning work, or enforcing discipline. However, a successful performance of these duties requires proficiency in interpersonal skills. A self-assessment inventory and an analysis of interpersonal communication is provided. Using police environment scenarios, examples are given to illustrate the implementation of these interpersonal skills with subordinates and other supervisors. Effective interpersonal decisionmaking and related problems are also covered.