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NATIONAL SURVEY ON SHOPPING CENTER SECURITY

NCJ Number
47831
Author(s)
ANON
Date Published
1978
Length
44 pages
Annotation
A SURVEY OF SECURITY PROBLEMS AND MEASURES IN 263 SHOPPING CENTERS ACROSS THE COUNTRY IS DOCUMENTED.
Abstract
RESPONDENTS TO THE 74-POINT QUESTIONNAIRE INCLUDED LARGE AND SMALL CENTERS IN URBAN AND SUBURBAN COMMUNITIES. OVER A 5-YEAR PERIOD, SECURITY PROBLEMS HAD INCREASED FOR 21.7 PERCENT OF THE MALLS, DECREASED FOR 31.3 PERCENT, AND REMAINED ABOUT THE SAME FOR 47 PERCENT. NEARLY ALL (97.3 PERCENT) OF THE MALLS EMPLOYED GUARDS (51.4 PERCENT INHOUSE, 38.9 PERCENT CONTRACT, 32.4 PERCENT OFF-DUTY POLICE). ON-PREMISES MONITORED ALARM SYSTEMS (TWO-WAY RADIO, PUBLIC ADDRESS SYSTEM, CLOSED CIRCUIT TELEVISION) WERE REPORTED BY 75.9 PERCENT OF THE RESPONDENTS. OFF-PREMISES MONITORED ALARM SYSTEMS (41.8 PERCENT CENTRAL STATION, 26.4 PERCENT FIRE STATION, 21.4 PERCENT POLICE STATION) WERE ALSO REPORTED. THE TOP THREE SECURITY PROBLEMS WERE SHOPLIFTING, LOITERING, AND VANDALISM. THE TOP THREE SECURITY SOLUTIONS WERE BETTER GUARDS, BETTER TENANT COOPERATION, AND BETTER POLICE COOPERATION. A NARRATIVE OVERVIEW OF THE SURVEY FINDINGS IS ACCOMPANIED BY GRAPHS DEPICTING MAJOR FINDINGS AND BY A QUESTION-BY-QUESTION ANALYSIS OF RESPONSES.