U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

Measuring What Matters: A New Way of Thinking About Crime and Public Order (From Measuring What Matters: Proceedings From the Policing Research Institute Meetings, P 27-35, 1999, Robert H. Langworthy, ed. -- See NCJ-170610)

NCJ Number
179857
Author(s)
George Kelling
Date Published
1999
Length
9 pages
Annotation
This paper suggests new ways of compiling and evaluating crime statistics.
Abstract
The formal measures of police work have little to do with community needs. Lawlessness consists not just in the relatively rare "index" crimes counted by the FBI, but can also refer to an atmosphere of disorder in which it seems like these and less serious crimes and harassment might occur at any time. Low levels of recorded crime may reflect low crime rates, but they can also reflect a lack of confidence in police, i.e., citizens have come to expect so little from police that they often do not report crimes. The paper suggests that police should cease their preoccupation with official data. They should build databases that measure the problems citizens really care about, the ones that spread crime and fear, disrupting the trust of neighbor and community cooperation that is essential to preventing crime. They should develop databases that measure whether police are responding to these problems and databases that measure whether the problems are getting better.