NCJ Number
224939
Date Published
May 2007
Length
12 pages
Annotation
After defining interoperable communications, performance measures, and the SAFECOM Interoperability Continuum, this report presents predictive modeling/statistical measurement solutions and an overview of how the aforementioned concepts could be combined to develop a solution for performance measurement and interoperability.
Abstract
“Interoperable communications” can be defined as “effectively using communications to enable agencies to work together toward common ends.” Clearly, interoperable communications are required as first responders from multiple and diverse agencies respond to a catastrophic incident. The lack of specific performance measures for interoperable communications is a major concern. The logical first step is to measure the current state of communications interoperability and use that measure as a baseline for improvement. SAFECOM, a program of the Department of Homeland Security, details the Interoperability Continuum from a minimal level on one end of the spectrum to an optimal level on the other end. The core goal of SAFECOM is to enable public safety agencies to respond, contain, control, and coordinate effectively at a critical incident scene. The Interoperability Continuum provides a quick reference visual guide for assessing the optimal levels of interoperability and where they exist. The next step is to apply a numerical value to the SAFECOM Interoperability Continuum. The Continuum defines the objectives and goals of interoperable communications, and the Performance Measures Tech guide provides specific “how-to” guide for performance management. The overall goal and objectives are clear, i.e., accurately measure interoperable communications in order to drive performance improvement for increased public safety. 2 figures and 1 table