NCJ Number
85737
Date Published
1982
Length
90 pages
Annotation
The handbook is designed to guide consumers to the best nongovernment and government sources for information or help with consumer problems.
Abstract
Included are a complaint-handling primer with a sample 'complaint letter' and an explanation of sources of help. The directory lists consumer and information offices. Federal offices and trade associations are listed alphabetically by topic. Federal agencies and their regional offices are listed alphabetically by agency. State, county, and city government consumer protection offices are listed alphabetically by State. Also listed are State commissions and offices on aging, State banking authorities, State insurance regulators, State utility commissions, and State weights and measures offices. Also given are corporate consumer contacts, services for handicapped persons, and Federal information centers.