Computer-Based Employment Applications: Implications for Offenders and Supervising Officers

• NCJ Number: 239252
• Journal: Federal Probation Volume: 76 Issue: 1 Dated: June 2012 Pages: 24-29
• Author(s): Christopher E. Kelly; Jamie J. Fader
• Date Published: June 2012
• Length: 6 pages
• Publication Format: Article
• Publication Type: Report (Study/Research)
• Language: English
• Country: United States of America

Annotation

This study presents data on how retailers' computer-based job-application procedures contribute to the challenges faced by offenders seeking employment.

Abstract

The study concludes that a substantial and increasing number of employers, even at the lowest rungs of the retail sector, are using computer-based and Internet-based job applications. Electronic job applications make it easy to incorporate lengthy pre-employment screening questionnaires. Such questionnaires are based on personality tests that have been designed for a White, middle-class population. This creates disadvantages for less privileged job-seekers. Although the research reported in this article was not designed to test directly how electronic applications affect offenders compared with non-offenders, the findings have potential implications for those under community supervision who are applying for retail work and for those supervising and working with this population. The prevalence of retailers' computer-based job applications was clear. When the original data collection for this study ended, approximately one-third of the 113 retailers used only computer-based applications. Electronic job applications presume that an applicant is familiar with and has access to a computer connected to the Internet. Research on the "digital divide" has found that inner-city residents, particularly those with low incomes and lower levels of education, have significantly less access to computers and the Internet in their homes. This challenge can be met by having probation and parole officers determine which clients need assistance and training in gaining access to and assistance in using a computer to complete an electronic job application. Another factor that may deter offenders from using electronic job applications is the length of time it takes to complete them, necessary consents to background investigations, and culturally biased personality tests. Correctional supervision agencies should be prepared to help clients deal with these issues. 21 references