COMMAND AND CONTROL: THE COMPUTER-AIDED DISPATCH SYSTEM (FROM POLICE TECHNOLOGY: ASIA PACIFIC POLICE TECHNOLOGY CONFERENCE, P 177-182, 1993, JULIA VERNON AND DES BERWICK, EDS. -- SEE NCJ-145004)

• NCJ Number: 145023
• Author(s): N Preston; R Saunders
• Date Published: 1993
• Length: 6 pages
• Sale Source: Australian Institute of Criminology
• Publication Type: Survey
• Language: English
• Country: Australia

Annotation

The Queensland (Australia) police has developed and implemented a $2.5-million Command and Control System, and developed a first-generation Computer-Aided Dispatch system which operates in conjunction with the telephone network, police radio network, and other connected computer systems.

Abstract

The command and control system primarily accommodates police assistance calls from the public, but also processes major and minor incidents including gas leaks and airport terrorist attacks. The system is capable of recording new jobs, verifying addresses, reviewing officer backgrounds, checking resource availability, assigning a police patrol, and in general, managing information. The system provides direct access to the agency's 18 major systems, including those recording stolen vehicles and those operated by other government and interstate law enforcement bodies. The prototype of the Computer Aided Dispatch system rectified some of the problems experienced under its predecessor, manual system regarding resource allocation and address validation. Further development will focus on mobile terminal facilities, mapping capabilities, call line identification, executive information system, and expansion to other police regions throughout Queensland. 1 figure