NCJ Number
191851
Journal
Federal Probation Volume: 65 Issue: 2 Dated: 2001 Pages: 31-34
Editor(s)
Ellen W. Fielding
Date Published
2001
Length
4 pages
Annotation
This article addresses the benefits and the problems in the advancement of technology that probation and parole chiefs might confront as well as the challenges of managing technical professionals.
Abstract
The role of the Probation and Parole Chief is challenging, especially when it comes to finding a balance between technology and staff members. The authors suggest some ways of overcoming the challenges that Probation and Parole Chiefs confront. The first step is mindset. This refers to the belief that technology is a helpful tool to accomplish difficult tasks, as well as help them manage their staff more effectively. The second step in the process is strategy. The Chief has the responsibility to learn how to make technology innovative. Lastly, a plan of action must be implemented. This is the most difficult challenge because technical professionals have a different perspective on how they approach their jobs in comparison to Probation Chiefs and therefore do not always see eye-to-eye. The authors believe that this gap can be bridged if Chiefs are creative and develop ways to cope with the problem. An example of this would be to have the automation staff ride along with officers so that they can gain a better understanding of what officers do. The purpose of this would be to build a trust among the staff. References