NCJ Number
87084
Journal
Juvenile and Family Court Journal Volume: 33 Issue: 4 Dated: (November 1982) Pages: 85-89
Date Published
1982
Length
5 pages
Annotation
This discussion of the importance of case management covers the therapeutic process of helping people, the process of managing people and their cases through the system, and the overall process of human service delivery.
Abstract
In casework management, the first step is to select a method for helping the person. Particular attention should be given to the following methods of helping people: (1) the Freudian or psychoanalytical method, which seeks to provide insight that will motivate and guide a person toward positive change; (2) the behaviorist approach, which is based on operant conditioning theory; and (3) the systems approach, which includes a wide range of efforts to change both institutional and individual behavior. Caseflow management involves guiding persons efficiently and effectively from one point of service to the next until the case is resolved and leaves the system. To facilitate caseflow management, local rules or policies should establish a time frame which governs the flow of a case at each stage. In adopting time frames, it is imperative that a court adopt a restrictive continuance policy, which essentially means that continuances are granted only for unavoidable, unforeseen circumstances which may arise after the docket is set and notices mailed. Every effort should be made to ensure that no case leaves the docket before final resolution. Case management emphasizes the responsibility for comprehensive assessment of major needs and the marshaling of resources for meeting those needs. The caseworker should have an inventory of the services already received and the new ones that will be required. The goal of case management is to develop a service network. Nine notes are listed.