The HPD was the fourth U.S. law enforcement agency to open an RTCC. Operating since 2008, access to the RTCC is authorized for 22 officers and 10 civilian criminal intelligence analysts. The RTCC can monitor the city's CCTV security surveillance system and can access a number of centralized databases, such as state records of driver's licenses, fugitive information, a CAD system for calls for service, GPS records related to movements of probationers and parolees, license-plate reader data, and public open-source data such as property tax records that can identify who owns a property. An address or license-plate number provided by dispatchers can result in a lot of information, such as places a suspect vehicle has recently or frequently visited. The setup cost of the system was $2.9 million, which was funded by a grant from the state. The HPD responds to inquiries from other law enforcement agencies about the RTCC and advises them on its development, operational procedures, and lessons learned.
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