Tips From Coordinators (From Badge and the Battered: A Family Crisis Intervention Training Manual for Law Enforcement Agencies, P 11-17, Dale R. Buchanan and Janet Hankins, eds. -- See NCJ-113215)

• NCJ Number: 113217
• Author(s): J S Myers; P Alexander
• Date Published: Unknown
• Length: 8 pages
• Sale Source: District of Columbia Metropolitan Police Dept; National Institute of Justice/; NCJRS Photocopy Services
• Publication Type: Policy/Procedure Handbook/Manual
• Language: English
• Country: United States of America
• Note: For microfiche, see NCJ-113215.

Annotation

The experiences of coordinating a training program, establishing rapport with officers, and gaining access to channels of effective communication may be the most challenging aspect of implementing a successful family crisis intervention training program for the Washington, DC Police Department.

Abstract

Communication is needed between officers and staff and between coordinators and personnel of other agencies. Both written and verbal communication techniques are needed and it must be a two-way open systems approach. Coordinators must listen constantly and be willing to be flexible to the needs of the program and all persons involved, including both ride-alongs for training staff during officers' tour of duty and verbal and written officer program evaluations and recommendations. Public relations is important in sustaining the program and communicating its goals to the community.