NCJ Number
9378
Date Published
1972
Length
139 pages
Annotation
CHAPTERS COVER THE CONDUCT OF INITIAL INTERVIEWS, SKILLS FOR ESTABLISHING A SOUND RELATIONSHIP WITH THE INTERVIEWEE, AND NONVERBAL COMMUNICATION.
Abstract
LAW ENFORCEMENT OFFICERS AND CORRECTIONAL PERSONNEL UTILIZE INTERVIEWING TECHNIQUES IN A VARIETY OF SITUATIONS - ASCERTAINING THE PROBLEMS OF PAROLEES AFTER THEIR RELEASE, INTERROGATING SUSPECTS, AND QUESTIONING WITNESSES AT THE SCENE OF AN ACCIDENT OR CRIME. THE BASICS OF INTERVIEWING ARE COVERED IN THIS PROGRAMMED TEXT. THE MATERIAL IS BROKEN DOWN INTO SMALL, NUMBERED STATEMENTS OR FRAMES. THE FRAMES ARE ARRANGED IN A LOGICAL, STEP-BY-STEP PATTERN, BEGINNING WITH SIMPLE CONCEPTS AND GRADUALLY PROGRESSING TO THE MORE COMPLEX. EACH FRAME PRESENTS A CERTAIN AMOUNT OF INFORMATION AND THEN ALLOWS THE READER TO FILL IN BLANKS TO TEST HIS UNDERSTANDING. THERE ARE ALSO LESSONS ON DEMONSTRATING INTEREST IN THE PERSON WHO IS BEING INTERVIEWED, CHANGING TOPICS DURING THE INTERVIEW, AND HANDLING UNPRODUCTIVE INTERVIEW SESSIONS.