NCJ Number
13286
Date Published
1973
Length
88 pages
Annotation
REVISED AND UPDATED VERSION OF THE 1972 REPORT BASED ON RESULTS OF A QUESTIONNAIRE SURVEY CONDUCTED BY THE NATIONAL ASSOCIATION OF ATTORNEYS GENERAL.
Abstract
BASIC DATA ON THE SUBSTANCE AND OPERATION OF STATE CONSUMER PROTECTION AGENCIES IS DISCUSSED. THE AREAS COVERED IN THE REPORT INCLUDE STAFF AND BUDGETS, NUMBER AND TYPE OF COMPLAINTS, THE HANDLING OF CONSUMER COMPLAINTS, EDUCATION AND INFORMATION PROGRAMS, OFFICE PROCEDURES, AND STATE CONSUMER FRAUD LAWS.