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Selective Balance and Crisis Management

NCJ Number
166489
Journal
Corrections Today Volume: 58 Issue: 4 Dated: (July 1996) Pages: 92,94-97
Author(s)
P M Wittenberg
Date Published
1996
Length
5 pages
Annotation
This article discusses the ways that the selective balance between security needs and inmate programs can become unstable and the snares staff can avoid when responding to a crisis.
Abstract
Control within a correctional setting involves selective balance between security and control needs and inmate programs and operations, such as recreation, visitation, and inmate movement. A crisis within a penal facility often begins when the balance within the environment is disrupted, either because of inmate activity or a management decision. It may be impossible to maintain balance within a difficult correctional climate, but there are policies that will allow correctional staff to monitor and respond to issues before they reach crisis mode. They include making mid-level and upper-level staff more visible in every area of the facility; having a professional, well-trained staff; and having a good communication process that allows inmate and staff concerns to be heard by top-level administrators. In spite of efforts to prevent crises, however, they will occur, and staff must be prepared for them. This can be done by establishing a pre-crisis response team, foreseeing events that are likely to precipitate a crisis, assessing the risk of a crisis, developing emergency plans, establishing a crisis response team, and training staff. Some pitfalls in crisis management are acting without all available information; failing to encourage independent, critical thought by staff; failing to audit the crisis response process; and confusing useless staff activity for rational action to restore balance. After a crisis is resolved, a debriefing process and an investigation should be undertaken as soon as possible. 6 references

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