SEATTLE - POLICE DEPARTMENT - REVIEW OF ALTERNATIVES FOR IMPLEMENTATION OF AN AUTOMATIC CALL DISTRIBUTING SYSTEM - POLICE TECHNICAL ASSISTANCE REPORT

• NCJ Number: 38050
• Author(s): G D WELCH
• Date Published: 1973
• Length: 16 pages
• Contract Number(s): J-LEAA-015-72
• Sponsoring Agency: US Dept of Justice
• Corporate Author: Public Admin Service
• Sale Source: National Institute of Justice/
• Language: English
• Country: United States of America

Annotation

TECHNICAL ASSISTANCE WAS RENDERED IN REVIEWING CHARACTERISTICS AND COMPARING COSTS FOR ALTERNATIVE APPROACHES TO INSTALLATION AND OPERATION OF AN AUTOMATIC CALL DISTRIBUTING SYSTEM FOR A CITY OF 500,000 RESIDENTS.

Abstract

THE TWO BASIC ALTERNATIVES USED EQUIPMENT EITHER LEASED FROM THE TELEPHONE COMPANY OR PURCHASED BY THE CITY. FOR COST ESTIMATION, IT WAS ASSUMED THAT THE SYSTEM CONSISTED OF 35 INCOMING TELEPHONE LINES, 10 OUTGOING LINES, 16 CALL-DIRECTOR TYPE CONSOLES, 7 FIVE-BUTTON TELEPHONES, A SUPERVISORY CONTROL PANEL, AND RELATED FORCE ADMINISTRATION EQUIPMENT. ELABORATIONS OF THE SECOND ALTERNATIVE WERE ALSO CONSIDERED. IT WAS CONCLUDED THAT A CITY-OWNED, COMPUTER BASED SYSTEM OFFERED SIGNIFICANT COST SAVINGS AND TECHNICAL ADVANTAGES OVER LEASED EQUIPMENT.