U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

POLICE MANAGEMENT OF CONFLICTS AMONG PEOPLE - FINAL REPORT

NCJ Number
32471
Author(s)
J W ZACKER; E RUTTER
Date Published
1970
Length
83 pages
Annotation
DESCRIPTION OF A PROGRAM DESIGNED TO DETERMINE THE IMPACT ON THE COMMUNITY OF CONFLICT RESOLUTION SKILLS TRAINING FOR RECRUITS AND PATROLMEN OF THE NEW YORK CITY HOUSING AUTHORITY POLICE DEPARTMENT.
Abstract
IN ORDER TO ACHIEVE PROJECT GOALS, POLICEMEN WERE RANDOMLY SEPARATED INTO TWO GROUPS, ONE OF WHICH RECEIVED CONFLICT RESOLUTION SKILLS TRAINING AND THE OTHER CONVENTIONAL TRAINING COVERING A BROAD RANGE OF THE BEHAVIORAL AND SOCIAL SCIENCES. AT THE END OF TRAINING, REPRESENTATIVES OF EACH GROUP WERE ASSIGNED TO PRESELECTED HOUSING PROJECTS. ANOTHER HOUSING PROJECT, WITH ITS NORMAL COMPLEMENT OF PATROLMEN, SERVED AS A CONTROL. EVALUATION MEASURES INCLUDED BEFORE-AND-AFTER ASSESSMENTS OF POLICE ATTITUDES AND SOCIAL AWARENESS, COMMUNITY ATTITUDES TOWARD THE POLICE, AND POLICE PERFORMANCE, PLUS ANALYSIS OF DATA REGARDING THE INTERPERSONAL CONFLICTS IN WHICH CONFLICT-RESOLUTION TRAINED OFFICERS INTERVENED. ANALYSIS AND INTERPRETATION OF PROGRAM DATA IS TO BE INCLUDED IN THE 1972 REPORT. A LIST OF REFERENCES IS INCLUDED. THE APPENDIX CONTAINS STATISTICS ON THE HOUSING DEVELOPMENTS INCLUDED IN THE STUDY, SAMPLE PATROLMEN DISPUTE INFORMATION FORMS, AND COPIES OF THE TRAINING SCHEDULES FOR THE TWO EXPERIMENTAL GROUPS.