Performance Indicators for the Corrections Industry

• NCJ Number: 221538
• Journal: Acta Criminologica Volume: 20 Issue: 1 Dated: 2007 Pages: 91-109
• Author(s): J. Kriel
• Date Published: 2007
• Length: 19 pages
• Publication Format: Article
• Publication Type: Guideline
• Language: English
• Country: South Africa
• Note: Downloaded February 13, 2008; To access the full text PDF: 1) select the provided link; 2) from the Acta Criminologica Web site, select "Table of Contents"; 3) select the corresponding Volume and Issue (see the NCJRS abstract record for the exact Volume and Issue); 4) scroll the Table of Contents to the exact article; and 5) click on the "full text" icon

Annotation

This paper presents a framework for measuring the overall performance of the South African corrections industry in accordance with international benchmarks and achievements.

Abstract

The aim, mandate, and overall objectives of the South African correctional system, as presented in the 1994/1995 Annual Report, were used as the basis for identifying and describing performance indicators for the corrections industry. The quantitative measurement of performance is dependent on the availability of the required management information. The following five key performance indicators are linked to data on the reincarceration rate, the prison overcrowding rate, the escape rate, the morality rate, and the staff-inmate ratio. These measurable performance indicators relate to the mission of the corrections industry to provide humane custody and care, efficient and effective security, and offender development. The current research found that the South African Department of Correctional Services does not keep records on reincarceration. Neither was information readily available on the number of beds, toilets, and showers, which is relevant to determining overcrowding. For each performance indicator, a table indicates the management information required to measure the indicator, as well as the mathematical formula for calculating level of performance. 10 tables, 3 figures, and a 15-item bibliography