NCJ Number
170751
Date Published
1996
Length
72 pages
Annotation
This report presents an accounting of complaints received during the reporting year 1994 by the New Brunswick, CN, Office of the Ombudsman.
Abstract
The report includes information in the following categories: Mission Statement and Goals, Highlights of the Year, Office of the Ombudsman, Types of Complaints, Protection of Privacy, Improved Technology, Development of Office Procedures, Visits to Correctional Facilities, Statistical Tables, Right to Information Act, Official Languages Act, Civil Service Act, and Selected Case Summaries. The Office of the Ombudsman received 5,412 complaints and requests for information from individuals or groups, a 20.1- percent increase over the preceding year. The Civil Service Commission was amalgamated with the Office of the Ombudsman. The Government adopted a Personal Privacy Code. The Office received five petitions to review ministerial refusals to release information under the Right to Information Act, and 41 complaints with respect to the administration of the Official Languages Act. A new computer-based system was developed and installed to assist in caseload management and to provide staff easy access to information from their desks. The Assistant Ombudsman visited the New Brunswick Training School, where he received 32 complaints in 13 categories ranging from living conditions to telephone access and health care. Tables