MANAGERIAL ART OF HANDLING COMPLAINTS

• NCJ Number: 31996
• Journal: Texas Police Journal Volume: 23 Issue: 12 Dated: (JANUARY 1976) Pages: 11-13,20
• Author(s): W E ELLIOTT
• Date Published: 1976
• Length: 4 pages
• Corporate Author: University of Mississippi
• Publication Format: Article
• Language: English
• Country: United States of America

Annotation

THIS DISCUSSION OF HOW TO ENCOURAGE AND LISTEN TO COMPLAINTS FROM SUBORDINATES EXPLORES EIGHT MAJOR REASONS WHY MANAGERS FAIL TO LISTEN OR TO HEAR WHAT IS BEING SAID.