NCJ Number
202173
Journal
Intersec: The Journal of International Security Volume: 13 Issue: 9 Dated: September 2003 Pages: 274-276
Editor(s)
Samantha Boyle
Date Published
September 2003
Length
3 pages
Annotation
This article discusses the lessons learned from the September 11, 2001 terrorist attack on the Pentagon.
Abstract
Many lessons were learned from this tragic event. These lessons can be employed by any organization to prepare for any emergency situation, including a terrorist attack. The common excuse for not preparing for a potential emergency is that it won’t happen. There is no excuse for not being prepared. Think “outside the box” when considering the possibilities of terrorist attack. Plans should address threats and vulnerabilities and should be an action list in writing. A written plan not only allows one to more readily identify weaknesses and flaws, but also allows key personnel to share the same plan. Use a standard format, keep staff informed about the specifics, and do not allow plans to become outdated. Periodically review and update plans to make sure that they continue to address current threats and vulnerabilities. Frequent exercises improve staff’s immediate response to incidents and disclose unforeseen problems. Staff must be able to react instinctively to an emergency. Plans should be exercised and evaluated on an annual basis. Consequence management should address health and safety concerns for employees; site security demands; and family notification and personnel issues for people that are killed or injured. Be able to deal with the media and train staff to communicate with them. Make the workforce in any facility aware of security and safety procedures. Include equipment requirements in plans and make sure that equipment is pre-stocked, at clearly designated locations, and inventoried periodically. Command and control must be determined before an incident occurs. Site security procedures need to be developed on the basis of a variety of scenarios, including fire, natural disaster, and terrorist attack. Ensure that employees have the appropriate protective equipment. Counselors should be present soon after an incident has occurred, to meet with those affected and start helping them through the trauma.