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Issues, Answers and Shared Confusion

NCJ Number
187371
Journal
Journal of Police Crisis Negotiations Volume: 1 Issue: 1 Dated: 2001 Pages: 113-117
Author(s)
Michael J. McMains Ph.D,
Editor(s)
James L. Greenstone Ed.D.
Date Published
2001
Length
5 pages
Annotation
This article looks at crisis negotiation training as an essential element in the success of any negotiating team.
Abstract
Training is an essential element in the success of a negotiating team. Without training, teams lose the perishable communications, crisis intervention, and people management skills essential to saving lives, the ultimate goal of crisis negotiations. Without training, the team is just a group of people who come together at times of crisis and learn each other’s strengths and weaknesses under the worst possible conditions. Training is essential for skill and team building. The article walks through various stages and issues within the training process: (1) the pre-crisis stage, where negotiators are between incidents and practice their skills; (2) law enforcement agencies allowing enough training time; (3) the process of designing and developing training; and (4) when training time is not allotted, using everyday opportunities to practice basic negotiations and crisis intervention skills in the classroom of life.