NCJ Number
12054
Date Published
1973
Length
115 pages
Annotation
INVESTIGATION, CONTROL, AND MANAGEMENT (ICAM) IS A PRACTICAL OPERATIONAL TOOL FOR MONITORING AND MANAGING THE PRODUCTIVITY OF CRIMINAL INVESTIGATORS.
Abstract
THIS REPORT DESCRIBES ICAM AND ITS CURRENT OPERATION IN THE DEPARTMENT OF PUBLIC SAFETY, SUNNYVALE, CALIFORNIA THE CITY THAT HAS DEVELOPED AND TESTED THE TECHNIQUE. THE RATIONALE AND THE DERIVATION OF ICAM IS ILLUSTRATED THROUGH THE PRESENTATION OF A CONCEPTUAL MODEL OF THE APPREHENSION SYSTEM, THE SERIES OF ACTIVITIES WHICH PRODUCE INFORMATION LEADING TO ARREST. THE SYSTEM IS VIEWED AS AN INFORMATION PROCESSING MEDIA THAT ACQUIRES, STORES, PROCESSES, OR TRANSMITS INFORMATION THAT CONTRIBUTES TO THE SYSTEMS PERFORMANCE. THE FLOW OF APPREHENSION SYSTEM ACTIVITIES IS DESCRIBED AND SYSTEM PERFORMANCE MEASURES AND THEIR USE ARE DEFINED AND DEMONSTRATED. THE MANUSCRIPT DESCRIBES HOW THE DATA TO OPERATE ICAM IS PRODUCED FROM ACTIVITY REPORTS WHICH ARE COMPLETED BY POLICE FIELD PERSONNEL. DETAILED INSTRUCTIONS AND CODING FORMS ARE APPENDED. THE ICAM BASIC PERFORMANCE MODULE, WHICH PRODUCES SEVERAL BASIC TYPES OF MANAGEMENT REPORTS, IS PRESENTED AND THE USES OF THE REPORTS ARE EXPLAINED. DEFICIENCIES WHICH COMMONLY EXIST IN POLICE REPORTING SYSTEMS AND WHICH ICAM IS DESIGNED TO OVERCOME ARE OUTLINED. THE ICAM MODEL IS DEMONSTRATED USING THIRTY EXAMPLE CRIMINAL CASES. THE REPORT CONCLUDES WITH EXAMPLES WHICH SHOW HOW ICAM IS USED TO SUPPORT THE TYPICAL MANAGEMENT SEQUENCE OF PLANNING, GOAL SETTING, THE DEVELOPMENT AND SELECTION OF ALTERNATIVES, ORGANIZING, CONTROLLING AND EVALUATING. (AUTHOR ABSTRACT MODIFIED) (SNI ABSTRACT)