IMPROVING THE OFFICER-CITIZEN CONTACTS (ISSUES IN HUMAN RELATIONS)

• NCJ Number: 8060
• Author(s): N A WATSON
• Date Published: 1969
• Length: 12 pages
• Sponsoring Agency: US Dept of Health, Education, and Welfare
• Corporate Author: International Assoc of Chiefs of Police
• Sale Source: International Assoc of Chiefs of Police
• Language: English
• Country: United States of America

Annotation

PROBLEMS OF INTERPERSONAL RELATIONSHIPS BETWEEN THE POLICE AND THE PUBLIC ARE EXPLORED BY ANALYZING THEM FROM THE PSYCHOLOGICAL AND SOCIOLOGICAL STANDPOINT.

Abstract

POLICE WORK INVOLVES DAILY CONTACT WITH MANY DIFFERENT TYPES OF PEOPLE. SOME OF THESE CONTACTS MAY INVOLVE SOME TYPE OF CONFLICT, POSSIBLY VIOLENT IN NATURE. IF AN OFFICER CAN DEAL EFFECTIVELY WITH PEOPLE UNDER DIFFICULT CIRCUMSTANCES HIS JOB WILL BE EASIER AND A LOT SAFER. THE EFFECTIVENESS OF A POLICEMAN'S CONTACT WITH AN INDIVIDUAL AFFECTS NOT ONLY THE POLICEMAN BUT FREQUENTLY A FELLOW OFFICER'S SUBSEQUENT CONTACT WITH THAT INDIVIDUAL. BOTH SIDES OF THE OFFICER-CITIZEN RELATIONSHIP ARE EXAMINED, INCLUDING PERSONALITY FACTORS AND THE MANNER IN WHICH ATTITUDES AFFECT PERCEPTIONS OF A SOCIAL SITUATION, AND ULTIMATELY BEHAVIOR. THE DOCUMENT CONCLUDES WITH TEN SPECIFIC SUGGESTIONS FOR INCREASING THE EFFECTIVENESS OF FUTURE CONTRACTS BETWEEN POLICE AND THE PUBLIC. (SNI ABSTRACT)