GUIDE TO FEDERAL CONSUMER SERVICES

• NCJ Number: 58500
• Author(s): ANON
• Date Published: 1976
• Length: 40 pages
• Corporate Author: US Dept of Health, Education, and Welfare
• Sale Source: National Institute of Justice/
• Publication Type: Directory
• Language: English
• Country: United States of America

Annotation

THIS LISTING OF FEDERAL DEPARTMENTS AND AGENCIES EXPLAINS THE SERVICES EACH HAS FOR CONSUMERS, TELLS HOW THESE SERVICES CAN BE OBTAINED, AND GIVES ADDRESSES AND PHONE NUMBERS FOR THE APPROPRIATE CONTACT PERSONS.

Abstract

SINCE SOME PROBLEMS MAY BE HANDLED BY MORE THAN ONE AGENCY OR DEPARTMENT, AN INDEX LISTS TOPICS OF MAJOR CONCERN TOGETHER WITH ALL OF THE EXISTING SOURCES OF HELP OR INFORMATION. THE LISTING FOR EACH AGENCY SUMMARIZES ITS ORGANIZATION AND MAJOR RESPONSIBILITIES, THEN EXPLAINS EFFECTS OF THESE RESPONSIBILITIES ON CONSUMERS. FINALLY, INSTRUCTIONS ARE GIVEN FOR SECURING INFORMATION OR MAKING A COMPLAINT. A DIRECTORY OF FEDERAL CONSUMER PUBLICATIONS AND A LISTING OF PHONE NUMBERS FOR THE FEDERAL INFORMATION CENTERS ALSO ARE INCLUDED. IN ALL, DATA IS GIVEN FOR MORE THAN 100 DEPARTMENTS AND AGENCIES. THE BOOKLET, WRITTEN IN NONTECHNICAL LANGUAGE AND ILLUSTRATED WITH CARTOON DRAWINGS IS ORGANIZED FOR QUICK REFERENCE. (GLR)