NCJ Number
102911
Date Published
1982
Length
31 pages
Annotation
This manual outlines the primary duties and responsibilities of all police department and city government, and commonly used codes and statutes.
Abstract
It also considers professional demeanor, handling telephone calls from the public, police radio procedures, care of facilities and equipment, and meal/relief breaks. The manual sets forth standards for uniforms worn by male and female dispatchers. Topics explained under the scheduling section include situations when it is necessary to call-in extra personnel, schedule changes, and shift preparation. Duties and responsibilities are detailed for the following positions: administrative sergeant, duty watch commander, lead dispatcher, desk officer, dispatcher, parttime personnel, and cadets. A list of reference materials available to communications staff is appended.