Enhancing Police Operations and Management - Results of a Comprehensive Management Study of the San Antonio Police Department (From Operation CASE - Final Report, 1982)

• NCJ Number: 86861
• Date Published: 1982
• Length: 26 pages
• Corporate Author: Arthur Young and Co
• Sale Source: National Institute of Justice/
• Language: English
• Country: United States of America

Annotation

This study looks at how the San Antonio Police Department (Texas) is affected by its relationships with other city departments, with the media, and with other criminal justice agencies. It also discusses the results of community and police attitude surveys.

Abstract

Police relationships with the media and with city agencies providing support to the department are generally poor. They are characterized by suspicion and mistrust. Police should establish a public information unit to work with the media and conduct joint planning sessions with city representatives. Police relationships with other criminal justice agencies are generally good; a high level of cooperation and coordination exists. Most citizens are supportive of the police, although blacks and Mexican-Americans had more problems. Survey respondents identified specific areas where police need improvement. Most police officers felt department morale was low and that leadership quality was poor. Many felt the need for better training and career opportunities. Other police concerns are noted. No references are given.