CRISIS INTERVENTION AND COUNSELING BY TELEPHONE

• NCJ Number: 11003
• Author(s): D Lester; G W Brockopp
• Date Published: 1973
• Length: 333 pages
• Sale Source: Charles C. Thomas
• Language: English
• Country: United States of America
• Note: RC480.5.L4

Annotation

ARTICLES DEALING WITH THE VARIETY, FEATURES, PROBLEMS AND EVALUATION OF TELEPHONE SERVICES AND COUNSELING.

Abstract

THE INITIAL PART OF THIS BOOK REVIEWS SOME OF THE WAYS TELEPHONE COUNSELING AND CRISIS INTERVENTION HAVE BEEN UTILIZED BY DIFFERENT AGENCIES - THE SUICIDE PREVENTION CENTER, THE TEENAGE HOTLINE, AND THE INDIVIDUAL PSYCHOTHERAPIST. A SECOND SECTION EXAMINES THE WAYS IN WHICH TELEPHONE COUNSELING DIFFERS FROM OTHER MODES OF COUNSELING SUCH AS ONE-TO-ONE INDIVIDUAL COUNSELING OR GROUP PSYCHOTHERAPY. THE THIRD SECTION EXAMINES METHODS FOR HANDLING PROBLEM CALLS. THE BOOK DEALS FINALLY WITH THE SELECTION AND TRAINING OF THOSE WHO PERFORM COUNSELING OVER THE TELEPHONE, AND THE METHODS OF EVALUATING THE EFFECTIVENESS OF TELEPHONE COUNSELORS AND TELEPHONE COUNSELING SERVICES. THE CHAPTERS OF THE BOOK ARE ARTICLES WRITTEN SPECIFICALLY FOR THIS PUBLICATION OR REPRINTED FROM PROFESSIONAL JOURNALS.