NCJ Number
53472
Date Published
1978
Length
68 pages
Annotation
A LEADER'S GUIDE IS PROVIDED FOR THE USE OF MEDIATION TECHNIQUES IN THE RESOLUTION OF CONFLICT GROWING OUT OF EMPLOYMENT OR INTRAFAMILY PROBLEMS. THE ROLE AND FUNCTION OF THE MEDIATORS IS EXAMINED IN PARTICULAR.
Abstract
FOLLOWING A BRIEF REVIEW OF THE GROWING USE OF ALTERNATIVE DISPUTE SETTLEMENT TECHNIQUES ACROSS THE NATION, A STEP-BY-STEP GUIDE IS PRESENTED FOR A FOUR STAGE MEDIATION PROCESS INVOLVING THE PARTIES TO A SPECIFIC DISPUTE AND A MEDIATOR TRAINED IN CONFLICT RESOLUTION METHODS. THE MEDIATION PROCESS OUTLINED IN THIS GUIDE REQUIRES ONE TO THREE SESSIONS; HOWEVER, IF PROPERTY OR BUDGET ISSUES ARE INVOLVED, MUCH OF THE WORK OF MEDIATION IS CARRIED OUT BETWEEN SESSIONS. THE MEDIATION PROCESS PROGRESSES THROUGH FOUR STAGES: (1) SETTING THE STAGE, (2) DEFINING THE ISSUES, (3) PROCESSING THE ISSUES, AND (4) RESOLVING THE ISSUES. IN THE FIRST STAGE, THE GROUND RULES FOR THE MEDIATION PROCESS ARE EXPLAINED TO THE PARTIES, AND IN SUCCEEDING STAGES, THE PARAMETERS OF THE CONFLICT ARE DEFINED, THE VIEWPOINTS OF THE OPPOSING PARTICIPANTS ARE AIRED, AND FINALLY, A RESOLUTION AGREEABLE TO BOTH PARTIES IS WORKED OUT WITH THE AID OF THE MEDIATOR. IN THIS GUIDE, THE ELEMENTS OF EACH STAGE ARE OUTLINED, ALONG WITH THE TECHNIQUES AND RESPONSIBILITIES OF THE MEDIATOR. A RESOURCE LIST AND BIBLIOGRAPHY ARE INCLUDED. SEE ALSO NCJ-53471.