NCJ Number
45152
Date Published
1978
Length
533 pages
Annotation
INFORMATION IS PRESENTED ON CONSUMER SERVICES AND THE PRIVATE AND GOVERNMENTAL AGENCIES WITH WHOM COMPLAINTS ABOUT INADEQUATE SERVICES CAN BE REGISTERED.
Abstract
OVER 50 PROFESSIONAL AND NONPROFESSIONAL SERVICES ARE DISCUSSED, INCLUDING ACCOUNTANTS, ARCHITECTS, DOCTORS, LAWYERS, FINANCE COMPANIES, FUNERAL DIRECTORS, NURSING HOMES, REAL ESTATE SALES AGENTS, CORRESPONDENCE SCHOOLS, AND EMPLOYMENT AGENCIES. THE LISTING FOR EACH PROFESSION INCLUDES: A BRIEF DESCRIPTION OF WHAT EACH PRACTITIONER DOES; THE EDUCATIONAL AND OTHER QUALIFICATIONS REQUIRED FOR LICENSING; COMPLAINT PROCEDURES; THE NAMES, ADDRESSES, AND PHONE NUMBERS OF THE STATE LICENSING BOARDS AND PROFESSIONAL ASSOCIATIONS; AND, FOR SOME PROFESSIONS, GUIDELINES ON HOW TO SELECT A QUALIFIED PRACTITIONER. SERVICE ACTIVITIES ARE DISCUSSED MORE GENERALLY, WITH PERTINENT DIRECTORIES PROVIDED. THE GUIDE ALSO PROVIDES INFORMATION ON HOW TO MAKE A COMPLAINT AND GET RESULTS, HOW TO SPOT MISLEADING ADVERTISING AND QUESTIONABLE PRACTICES, WHAT TO LOOK FOR IN A CONTRACT, THE LEGAL STEPS OPEN TO DISSATISFIED CONSUMERS, AND STATE LICENSING BOARDS. AN INDEX IS APPENDED.