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CITIZEN INTERVIEWS, ORGANIZATIONAL FEEDBACK, AND POLICE-COMMUNITY RELATIONS DECISIONS

NCJ Number
3314
Journal
Law and Society Review Volume: 6 Issue: 2 Dated: (NOVEMBER 1971) Pages: 155-182
Author(s)
D J BORDUA; L L TIFFT
Date Published
1971
Length
28 pages
Annotation
EFFECTS OF DIFFERENT TYPES OF POLICE CONTACT AND HANDLING ON CITIZEN ATTITUDES TOWARD POLICE.
Abstract
POLICE COMMUNITY RELATIONS ARE THE PRODUCT OF THE EVERYDAY ACTIONS OF THE PATROLMAN ON THE STREET. THIS STUDY PRESENTS AND ANALYZES THE RESULTS OF IN-DEPTH INTERVIEWS WITH CITIZENS WHO HAVE COME IN CONTACT WITH POLICE IN STOP AND SEARCH INCIDENTS, AS VICTIMS OF CRIME AND AS COMPLAINANTS IN DOMESTIC DISTURBANCE CALLS. UNFAVORABLE ATTITUDES ARE A FUNCTION OF RACE, TYPE OF ENCOUNTER, AND MANNER OF POLICE BEHAVIOR. THE AUTHORS SUGGEST THAT SUCH STUDIES CAN BE USED TO EVALUATE TOTAL POLICE EFFECTIVENESS.