NCJ Number
86488
Journal
Security Management Volume: 26 Issue: 11 Dated: (November 1982) Pages: 51-52,54-56
Date Published
1982
Length
5 pages
Annotation
This article discusses steps to take when selecting alarm industry services.
Abstract
Shopping for an alarm system begins with the development of a manageable list of companies to consider. Points of contact for obtaining the names of reputable alarm companies are one's own company's insurance agent; testing labs, such as the Underwriters Laboratories and Factory Mutual, which list by region the names of dealers that meet different standards; the American Society for Industrial Security; and the National Burglar and Fire Alarm Association. When contacting the prospects on the developed list, a letter should solicit a written response. A questionnaire that probes the company's background and capabilities should also be included. The mailing should generate the comparative data needed to narrow the list to a few companies. Next, sales representatives should be invited to visit the company. The sales reps should survey the premises to be secured and discuss the security needs of the company in detail. Usually they will follow up with a written proposal after several days. The sales rep should be judged on the basis of his/her knowledge of security systems and approach to the company's security needs. Finally, bids should be invited from several firms. Each company's service program should be discussed in detail, as well as the training program provided for subscribers. Ask an attorney to review the contractual arrangements, and before making a final decision, a tour should be made of the bidders' offices. Security managers must be knowledgeable in the state-of-the-art for alarm technologies, so that companies using the latest technology can be identified and those lagging behind can be screened out. Names and addresses are provided for various information sources.