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PRODME - DEVELOPMENT OF A PRODUCTIVITY MEASURING SYSTEM FOR PATROL OFFICERS WITHIN A MUNICIPAL POLICE AGENCY

NCJ Number
34461
Author(s)
G K TYLER; C HASTORF
Date Published
1976
Length
74 pages
Annotation
REPORT ON A FREMONT, CALIFORNIA PROJECT TO ESTABLISH A POINT SYSTEM PRODUCTIVITY INDEX IN ORDER TO MONITOR INDIVIDUAL OFFICER'S RESPONSE TO DEPARTMENT GOALS AND OBJECTIVES AND EVALUATE OFFICER PRODUCTIVITY.
Abstract
THE RESEARCHERS DESIGNED AND IMPLEMENTED A DAILY PRODUCTIVITY LOG - UTILIZED TO RECORD THE FREQUENCY OF ACTIVITIES FOR EACH OFFICER ON A DAILY BASIS - AND AN OFFICER'S MONTHLY ACHIEVEMENT REPORT - UTILIZED AS A FEEDBACK INSTRUMENT FOR THE OFFICER TO DISPLAY HIS TOTAL POINT ACCUMULATION IN COMPARISON TO OTHER OFFICERS. THE SECOND PHASE OF THIS PROJECT CONSISITED OF SIMULTANEOUSLY MONITORING THE PRODME TARGET GROUP AND A CONTROL GROUP BY COMPUTER. THE AUTOMATED PHASE INVOLVED THE ASSIGNING OF ADDITIONAL DATA TO THE PRESENT OFFICER ACTIVITY FILE. BY HAVING THIS DATA AVAILABLE ON A MONTHLY BASIS, THE SUPERVISOR CAN EASILY OBSERVE THE OFFICER'S PROGRESS AND THUS PLAN FOR THE LATTER'S TRAINING AND COUNSELING NEEDS. PRODUCTIVITY RATINGS OF THOSE OFFICERS MEASURED WERE FOUND TO INCREASE EACH MONTH. PRODME GROUP PRODUCTIVITY WAS SIGNIFICANTLY HIGHER THAN THAT OF THE CONTROL GROUP. (AUTHOR ABSTRACT MODIFIED)