Office for Victims of Crime - Justice for Victims. Justice for All
Justice for Victims. Justice for All
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International Terrorism

In the aftermath of an act of international terrorism, you may find yourself providing assistance to victims and their families. OVC wants to equip you with tools and programs that may help you respond.

PROGRAMS

International Terrorism Victim Expense Reimbursement Program
If you are assisting a U.S. citizen who has suffered direct physical or emotional injury from an act of terrorism occurring outside the United States, or a family member of a U.S. citizen who was killed by such an act, you will want to inform them about the International Terrorism Victim Expense Reimbursement Program (ITVERP). ITVERP, funded by the Antiterrorism Emergency Reserve (Emergency Reserve) and administered by OVC, provides financial reimbursement for qualifying expenses such as medical, mental health, property loss, and funeral expenses. Familiarize yourself with who is eligible, what expenses are covered, and how to apply by visiting the ITVERP Web site.

After the Oklahoma City bombing in 1995, Congress amended the Victims of Crime Act (VOCA), authorizing OVC to set aside up to $50 million annually from the Crime Victims Fund for the Emergency Reserve. The Crime Victims Fund is derived from federal criminal fines, forfeitures, and penalties collected by U.S. Attorneys’ Offices, U.S. Courts, and the Federal Bureau of Prisons.

Office of Overseas Citizens Services
The Office of Overseas Citizens Services, Bureau of Consular Affairs, U.S. Department of State, is committed to assisting American citizens who become victims of crime while traveling, working, or residing abroad. Consular duty personnel are available for emergency assistance 24 hours a day, 7 days a week, at embassies, consulates, and consular agencies overseas and in Washington, D.C. If you are working with an individual who has been a victim of a terrorist attack occurring outside the United States who is in need of emergency assistance, or with a family member of such a victim, you may direct the person to the Office of Overseas Citizens Services at—

  • 1–888–407–4747, from the United States
  • 1–202–501–4444, from abroad

Crime Victim Assistance Emergency Fund for Victims of Terrorism or Mass Violence
The Federal Bureau of Investigation is uniquely suited to provide emergency assistance to victims of international terrorism because of its international scope and extensive experience in responding to more than 13,000 victims of these crimes.  Visit the FBI’s Office for Victim Assistance (OVA) Web page for more information about the Federal and Special Jurisdictions Program.

Office of Justice for Victims of Overseas Terrorism
The Office of Justice for Victims of Overseas Terrorism (OVT) is responsible for ensuring that—

  • The investigation and prosecution of a terrorist attack remains a high priority within the Department of Justice.
  • The rights of victims and their families are honored and respected.
  • Information and support are provided to victims and their families during the criminal justice process.

Victims of terrorism are entitled to the same rights and services from the Department of Justice that are afforded to victims of federal crimes occurring in the United States. These rights include—

  • Information on the status of the case.
  • A point of contact for information and assistance in the Federal Bureau of Investigation, the prosecuting U.S. Attorney’s Office, or OVT.
  • Information and referrals for financial and other assistance services for victims.

If you are working with an individual who has been a victim of a terrorist attack occurring outside the United States, or a family member of a victim, you may direct the person to OVT at 202–532–4100 for more information about the criminal justice process.

State Victim Compensation Program
All states receive federal funds from OVC to support local victim assistance and victim compensation programs. In the aftermath of an act of terrorism or mass violence occurring outside the United States, some states offer U.S. citizens crime victim compensation benefits for lost wages incurred as a result of the crime. Victim compensation benefits are governed by the applicable state statutes, so eligibility may vary among states. Contact the victim compensation program in your state for more information about eligibility and the application process so you can refer victims to them. For information about your state’s victim compensation program, go to OVC’s map of state programs, click on your state and the "VOCA State Contacts" tab.

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TRAININGS

Advanced Law Enforcement Rapid Response Training Center
The Advanced Law Enforcement Rapid Response Training (ALERRT) Center at Texas State University–San Marcos addresses the need for active shooter response training for first-responders. In addition to in-depth after-action lessons learned through partnerships with agencies that have been involved in active shooter situations, ALERRT has engaged a criminal justice research professor to evaluate and enhance the overall understanding of active shooter events and assist in improving law enforcement’s response to these incidents by instituting best practices. The ALERRT Center has developed and currently delivers seven grant-funded first-responder courses throughout the Nation. These scenario-based training courses are taught by ALERRT staff who are adjunct instructors and experts in active shooter responses.

International Critical Incident Stress Foundation, Inc.
International Critical Incident Stress Foundation, Inc., provides leadership, education, training, consultation, and support services in comprehensive crisis intervention as well as behavioral health services during critical incidents.

National Center for Trauma Informed Care
Operated by the Substance Abuse and Mental Health Services Administration, the National Center for Trauma Informed Care provides training for policy makers, administrators, staff, leaders, other stakeholders in order to implement trauma-informed approaches in a range of service systems, including mental health, criminal justice and victim assistance.

National Training and Technical Assistance Center
The Bureau of Justice Assistance National Training and Technical Assistance Center (NTTAC) works with all levels of government to help prevent, disrupt, and defeat terrorist acts before they occur. NTTAC also recognizes that the job of law enforcement agencies and prosecutors is to bring terrorists to justice and that every citizen can play a vital role in preventing terrorism. NTTAC supports a variety of counter-terrorism training and technical assistance resources for law enforcement and other criminal justice practitioners. Knowing what educational outlets exist and where to turn for technical assistance can help agencies prepare for and respond to a terrorist incident. NTTAC’s training topics include cyber-terrorism and computer technology, environmental protection, and victim assistance.

OVC Mass Violence and Emergency Training Webinar Series
In January 2012, OVC hosted the Mass Violence and Emergency National Training Conference, "Improving Readiness to Assist Victims," which focused on the importance of cooperation and collaboration between federal, state, tribal, and local agencies. For more information, check out the presentations from the conference.  Following the conference, Fox Valley Technical College, with funding from OVC, developed a webinar series to enhance skills, share strategies and techniques, create best practices to improve planning, and understand the long-term effects on communities impacted by mass violence. The webinars included such topics as—

  • Considerations for Constructing a Family Resource Center Before a Tragedy Happens
  • Guidance for Safety and Survival in Group, Crowd, and Mob Situations
  • Properly Utilizing the Media During an Event
  • Post-Traumatic Impacts in Communities Following a Crisis

OVC Training and Technical Assistance Center
The Office for Victims of Crime Training and Technical Assistance Center (OVC TTAC) provides comprehensive training, technical assistance, and other support to assist the victim services field in building its collective capacity to serve crime victims. Visit the OVC TTAC Web site and explore ways they can support you, including—

  • Training by Request, an option for program leaders wishing to organize a specific training for their own region. Requesters select a topic from OVC’s catalog of standard training. Upon OVC approval, OVC TTAC provides instructors, an onsite coordinator, all training materials for the instructors, and a Participant Manual for each participant at no cost to requesters or to participants.
  • Customized Training and Technical Assistance, offering specialized training and technical assistance (TTA) to meet your organization’s needs. All TTA is designed to help you build capacity and improve the quality of services offered to victims of crime in a variety of settings. Year-round, OVC TTAC receives and processes applications from a variety of agencies and institutions requesting help in building their capacity in a number of victim-focused areas.

Volunteers in Police Service and Disaster Response E-learning Course
The Volunteers in Police Service (VIPS) and Disaster Responsee-learning course teaches users how to integrate volunteers into a law enforcement agency’s plan and explores how volunteers can help to build law enforcement’s capacity to respond to natural disasters, public health crises, and other emergencies, and how to plan for both affiliated and spontaneous volunteers.

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PUBLICATIONS

Read OVC’s Resource Guide for Serving U.S. Citizens Victimized Abroad for information about strategic plans and action plans to ensure that key personnel, resources, and protocols are in place to respond to victimization abroad.

Child Trauma Toolkit for Educators
http://www.nctsnet.org/resources/audiences/school-personnel/trauma-toolkit
This toolkit was developed by the National Child Traumatic Stress Network to provide school administrators, teachers, staff, and concerned parents with basic information about working with traumatized children in the school system.

Coping with Disaster: Helping Children with Cognitive Disabilities
http://ici.umn.edu/products/impact/201/over9.html
This article provides information on children dealing with disaster, in general and by age, and offers strategies to use with children with disabilities.

Compensation Protocol: A Guide to Responding to Mass Casualty Incidents
https://www.ncjrs.gov/pdffiles1/Digitization/212431NCJRS.pdf
A product of the OVC-funded Mass Casualty Protocol project, this manual examines the role of victim compensation programs during a mass casualty incident and describes a strategy for serving victims, survivors, allied victim professionals, and compensation program staff.

Creating and Operating a Family Assistance Center: A Toolkit for Public Health
http://www.apctoolkits.com/family-assistance-center/
This toolkit gives provides a framework for planning and operating a Family Assistance Center (FAC) during a mass casualty or mass fatality incident. It is a resource for personnel when developing a plan for family assistance services that can be applied to all hazards. This toolkit will help organizations begin a dialogue with their community and emergency response partners and guide them through the steps they should take to better support victims’ families during times of crisis.

Federal Family Assistance Plan for Aviation Disasters
http://www.ntsb.gov/doclib/tda/Federal-Family-Plan-Aviation-Disasters-rev-12-2008.pdf
This plan is designed to provide guidance when assigning responsibilities and describes how air carriers and federal agencies should respond to an aviation accident involving a significant number of passenger fatalities and/or injuries. Organizations given legal authority or responsibility should use this plan to develop procedures specific to their roles.

Field Manual for Mental Health and Human Service Workers in Major Disasters
http://store.samhsa.gov/product/Field-Manual-for-Mental-Health-and-Human-Service-Workers-in-Major-Disasters/ADM90-0537
This pocket-size reference manual is for mental health workers and other human service providers who assist survivors following a disaster. It describes the basic mental health services that are needed after a disaster, as well as numerous specific and practical suggestions for workers, and includes essential information about survivors’ reactions to a disaster and the types of assistance they need. It also describes the necessary "helping" skills” and provides guidance on when to refer survivors for professional assistance. The last section presents strategies for preventing and managing workers’ stress.

Fostering Resilience in Response to Terrorism:  For Psychologists Working with Older Adults
http://www.apa.org/pi/aging/older-adults.pdf
This fact sheet describes the continuum of emotional responses that older adults may exhibit following an act of terrorism, including resilience and vulnerability.

Helping Children and Adolescents Cope with Violence and Disasters: What Community Members Can Do
http://www.nimh.nih.gov/health/publications/helping-children-and-adolescents-cope-with-violence-and-disasters-community-members/helping-children-and-adolescents-cope-with-violence-and-disasters-what-community-members-can-do.pdf
This booklet describes what community members can do to help children and adolescents cope with violence and disasters.

Helping Children and Adolescents Cope with Violence and Disasters: What Rescue Workers Can Do
http://www.nimh.nih.gov/health/publications/helping-children-and-adolescents-cope-with-violence-and-disasters-rescue-workers/index.shtml
This booklet describes what rescue workers can do to help children and adolescents cope with violence and disasters.

Helping Children and Adolescents Deal With Grief
http://www.usd.edu/arts-and-sciences/psychology/disaster-mental-health-institute/upload/HelpingChildrenAdolescentsDealWithGrief.pdf
This fact sheet provides information for responding to children and adolescents who are grieving after the death of a loved one. It describes children’s understanding of death, how they grieve, and the emotions children commonly experience as well as tips for beginning and continuing conversations with children about death and a bibliography of children’s books on dealing with grief.
Helping Survivors in the Wake of Disaster
http://www.ptsd.va.gov/professional/pages/helping-survivors-after-disaster.asp
This fact sheet provides concise information for volunteers, mental health clinicians, chaplains, and medical personnel on the effects of traumatic stress as well as recommendations for helping survivors of disasters.

Mental Health Reactions After Disaster: A Fact Sheet for Providers
http://www.ptsd.va.gov/professional/pages/handouts-pdf/Reactions.pdf
This fact sheet provides an overview of common reactions and severe stress responses to disaster, including post-traumatic stress disorder.

Mental Health Response to Mass Violence and Terrorism: A Field Guide
http://store.samhsa.gov/shin/content//SMA05-4025/SMA05-4025.pdf
This booklet guides service providers and professionals in the mental health field in responding to and assisting victims and families during the aftermath of mass violence and terrorism.

National Association of School Psychologists
http://www.nasponline.org/
The National Association of School Psychologists provides School Safety and Crisis Resources to help children and youth to cope with traumatic events, including—

Neighborhood Emergency Help Center: A Mass Casualty Care Strategy For Biological Terrorism Incidents 
http://bioterrorism.slu.edu/bt/key_ref/DOD/nehc_green_book.pdf
This paper describes the development, implementation, and operations of the Neighborhood Emergency Help Center, developed by the Biological Weapons Improved Response Program as a mass casualty care concept that offers a flexible approach to saving lives and a way to mitigate the effects of a major biological incident.

Psychological First Aid Field Operations Guide
http://www.nctsnet.org/trauma-types/natural-disasters/psychological-first-aid
Developed by the National Child Traumatic Stress Network and the National Center for PTSD, Psychological First Aid presents an evidence-informed approach for assisting survivors of disaster and terrorism.

Responding to Victims of Terrorism and Mass Violence Crimes: Coordination and Collaboration Between American Red Cross Workers and Crime Victim Service Providers
http://www.ovc.gov/publications/infores/redcross/ncj209681.pdf
This booklet, jointly published by OVC and the American Red Cross, provides information on how Red Cross staff and volunteers can better assist victims of terrorism and mass violence crimes. It focuses on victims’ rights and needs, OVC resources, victim compensation and assistance, and key differences between the needs of victims of crime and victims of natural disasters.

Supporting Victims of Terrorism
http://www.un.org/en/terrorism/ctitf/pdfs/un_report_supporting_victims_terrorism.pdf
This report summarizes the importance of giving victims a face and a voice, protecting their dignity, giving them legal status and defending their legal rights as well as providing victims with medical, psychosocial, and financial support, building solidarity with victims, improving media coverage of victims, and focusing on the link between victims and counter-terrorism efforts more generally.

Talking to Children About Violence: Tips for Parents and Teachers
http://www.nasponline.org/resources/crisis_safety/talkingviolence.pdf
This fact sheet presents information on how to help children establish a sense of normalcy and security by talking with them about their fears.

Terrorist Attacks and Children
http://www.ptsd.va.gov/professional/pages/terrorist_attacks_and_children.asp
This article provides information on how children respond to terrorism and presents steps professionals and parents can take to help children cope with acts of terrorism.

Additional resources are available from the following OVC topical pages—

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