NCJ Number
29254
Date Published
1976
Length
40 pages
Annotation
FINAL REPORT ON A RESEARCH PROJECT TO ASSESS MUNICIPAL POLICE DEPARTMENT PERSONNEL STRATEGIES AND TO DEVELOP PATROLMAN JOB PERFORMANCE EVALUATION SCALES.
Abstract
THE FIRST PROJECT OBJECTIVE WAS CARRIED OUT THROUGH A REVIEW OF THE RELEVANT POLICE PERSONNEL DECISIONS LITERATURE ON RECRUITMENT, SELECTION, TRAINING, PROMOTION, AND PERFORMANCE APPRAISAL, AS WELL AS THROUGH QUESTIONNAIRE SURVEYS OF POLICE PERSONNEL FUNCTIONS OF POLICE DEPARTMENTS AND LOCAL CIVIL SERVICE AGENCIES. JOB PERFORMANCE EVALUATION SCALES WERE DEVELOPED ON THREE LEVELS: TECHNICAL PERFORMANCE (AS RELATED TO SUPERVISORY OFFICERS), PERFORMANCE RELATED TO CO-WORKERS, AND PERFORMANCE RELATED TO CIVILIANS. THE BEHAVIORAL ITEMS IDENTIFIED IN TWO SUPERVISORY WORKSHOP CONFERENCES WERE JOB KNOWLEDGE, JUDGMENT, INITIATIVE, DEPENDABILITY, DEMEANOR, ATTITUDE, RELATIONS WITH OTHERS, AND COMMUNICATION. DIMENSIONS OF PERFORMANCE IDENTIFIED AT TWO CO-WORKER CONFERENCES INCLUDED JOB KNOWLEDGE, JUDGMENT, USE OF EQUIPMENT, DEALING WITH THE PUBLIC, RELIABILITY, DEMEANOR, COMPATIBILITY, COMMUNICATION, AND WORK ATTITUDE. THE APPENDIX CONTAINS THE FULL LITERATURE REVIEW, A NINE-PAGE BIBLIOGRAPHY, A COPY OF THE PERSONNEL FUNCTIONS SURVEY QUESTIONNAIRE, AND SCALE VALUES FOR SUPERVISORY AND PEER OFFICER DIMENSIONS OF PATROLMAN JOB PERFORMANCE.