NINE-ONE-ONE AND CENTRAL DISPATCH PROGRAM FOR THE COLUMBIA REGION ASSOCIATION OF GOVERNMENTS - ENGINEERING DESIGN, V 2 - CENTRAL DISPATCH PLAN

• NCJ Number: 39533
• Author(s): G E BARKER; K D FELPERIN; T I DAYHARSH; S C IVY; D J BARNES; T J YUNG
• Date Published: 1975
• Length: 163 pages
• Corporate Author: Stanford Research Institute
• Sale Source: National Institute of Justice/
• Language: English
• Country: United States of America

Annotation

THIS REPORT DESCRIBES THE ENGINEERING DESIGN, MANAGEMENT, IMPLEMENTATION GUIDELINES, AND COSTS OF THE RADIO DISPATCH CENTERS FOR THE 911 SYSTEM FOR FOUR COUNTIES IN WASHINGTON.

Abstract

THE FOUR COUNTIES INVOLVED IN THE 911 SYSTEM ARE CLACKAMAS, COLUMBIA, MULTNOMAH, AND WASHINGTON. THE 911 SYSTEM FOR THE COLUMBIA REGION ASSOCIATION OF GOVERNMENTS (CRAG) HAS BEEN DEVELOPED AS A TWO STAGE SYSTEM - THE 911 TELEPHONE ANSWERING CENTER AND THE RADIO DISPATCHING OF THE FIELD UNITS ARE SEPARATE OPERATIONS. THIS REPORT DESCRIBES THE RADIO DISPATCHING CENTERS, WHILE A SEPARATE REPORT (NCJ-39532) DESCRIES THE 911 REGIONAL ANSWERING CENTER. EIGHT DISPATCH CENTERS ARE DESCRIBED IN THIS REPORT. THREE ARE CENTRAL DISPATCH CENTERS WHICH COMBINE LAW ENFORCEMENT, FIRE PROTECTION, AND AMBULANCE DISPATCHING; FIVE ARE FIRE ALARM AND DISPATCH CENTERS. THE NINTH CENTER, THE PORTLAND/MULTNOMAH EMERGENCY SERVICES CENTER, HAD BEEN PREVIOUSLY DESIGNED. THIS REPORT SUMMARIZES THE BASIC OPERATIONAL CONSIDERATIONS FOR THE DISPATCH CENTER; OUTLINES FUNCTIONAL ELEMENTS SUCH AS INFORMATION SYSTEMS AND TELEPHONE SYSTEMS TO BE CONSIDERED IN THE SYSTEM DESIGNS; OUTLINES SYSTEM SPECIFICATIONS FOR THE DISPATCH CENTERS; DESCRIBES THE PERSONNEL REQUIREMENTS FOR THESE CENTERS; AND PROVIDES GUIDELINES ON IMPLEMENTATION, MANAGEMENT, AND FINANCING OF THE DISPATCH CENTERS....DMC