Bulletproof Vest Partnership

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FAQs > Zylon®-based Body Armor

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 What does the manufacturer's warranty cover?

Users of body armor should contact the manufacturer or manufacturer's representative to determine exactly what is covered under the warranty. Some manufacturers only warrant their body armor for workmanship and material defects. Others warrant them to perform as stated on the label against designated projectiles. Many only warrant their products to the original user/purchaser. There are also often terms and conditions associated with the warranty that must be accepted for the warranty to be honored. Body armor purchasers should be aware that these variations exist and should talk to the manufacturer or manufacturer's representative to fully understand the details of the warranty.

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   For immediate assistance, please call us toll-free at 1-877-758-3787. You may also reach us by email at vests@usdoj.gov